Frequently Asked Questions
Everything you need to know about your Augusta the Brand experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs and location.
What is your return policy?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that jewelry and final sale items are non-returnable.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored silhouettes.
Where are Augusta the Brand garments produced?
We are committed to ethical manufacturing. Our collections are produced in small batches across certified ateliers in Portugal and Italy to ensure premium quality and fair labor practices.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.